Privacy Statement for customers and potential customers of the Nordhealth.fi Service

The purpose of handling personal information is:

• to provide our products and the Service as well as to fulfill our contractual and other promises and obligations in order to execute the Agreement;
• to manage customer relations, to send customer communications, to provide customer support and to develop our products and Service on the basis of our legitimate interests;
• to analyze your online behavior in order to develop our webpages on the basis of our legitimate interests;
• to target electronic direct marketing to you, such as emails or telemarketing, on the basis of our legitimate interests; and
• to target marketing to our web services and other services and products per your permission.

We will handle the following personal information if you are a customer:

• basic information*, such as name, the registration number of the healthcare professional, personal identification number;
• contact information*, such as your email address and phone number;
• possible bans and permits for direct marketing and electronic marketing;
• information relating to the customer relationship and the Agreement, such as previous and existing agreements and subscriptions;
• the user profile created on the basis of the customer relationship, including a photo;
• recorded telephone conversations and other correspondence;
• information collected via cookies, such as language choice, browser and device types, IP address, country of browsing, operating system and information on actions performed on the page;
• other possible information collected with permission.

We will handle the following personal information in relations to the Service if you are a potential customer or the contact person for a company that is a customer or for a company that is a potential customer:

• name, contact information, and correspondence;
• possible bans and permits for direct marketing and electronic marketing;
• information collected via cookies, such as language choice, browser and device types, IP address, country of browsing, operating system and information on actions performed on the page;
• possible other information collected with your permission.

Personal information marked with an asterisk is required for the Agreement and/or the customer relationship. Without the required information we cannot offer you the product and/or the Service.

You have the right to view your personal information and to receive a copy of them as well as the right to demand corrections to the information or the removal of the information, within certain conditions. You can edit or remove information in your user profile yourself. As far as handling the information is based on consent, you also have the right to retract or modify your consent. Retracting you consent will not affect the legality of the handling of the information done prior to the retraction.

In certain situations you have the right to transfer the information from one system to another or to demand restricting the handling of your information.

In extraordinary circumstance you also have the right to object to the handling of personal information, when the legal basis of the handling is a legitimate interest. When making your request you must identify the extraordinary circumstance on the basis of which you object to the handling of the information. We may reject the objection request for a notably important and justified reason or for a legal reason.

You have the right to object to handling personal information for the purpose of direct marketing, without any other justification.

You have the right to file a complaint with the supervisory authority.